Effective Date: 24 February 2024
Thank you for choosing Mind Recovery as your behaviour support practitioner. At Mind Recovery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website https://mindrecovery.com.au/ and interact with our services.
By using our website and services, you consent to the terms outlined in this Privacy Policy.
- Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website or submit forms. This information may include:
- Contact information such as your name, email address, phone number, and mailing address.
- Information related to your inquiries, feedback, or requests submitted through our contact form.
- Information provided in referral forms, including details about the individual being referred and the referring party.
- Use of Information
We may use the personal information we collect for the following purposes:
- To respond to your inquiries, requests, or feedback submitted through our contact form.
- To process and manage referrals and provide behavior support services.
- To communicate with you regarding our services, updates, or promotions.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory requirements.
- Disclosure of Information
We may disclose your personal information to third parties in the following circumstances:
- With your consent.
- To our trusted service providers who assist us in delivering our services, such as IT and marketing service providers.
- When required by law or to protect our rights, property, or safety, or that of others.
- Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
- Your Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the information provided below.
- Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please click here to contact us.
Thank you for entrusting Mind Recovery with your personal information. We are committed to maintaining the confidentiality and security of your data.